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Job completed for Jason B

Completion date: June 11, 2023

Location: Knoxville, TN

Why did the customer contact us?

Sewage backup from main & toilet upstairs came down through ceiling to the kitchen

Solutions provided:

Sewage backup from the toilet upstairs came down through the kitchen ceiling. We began by tarping off the kitchen and removed the drywall in the ceiling so we could assess the damage and dry out the ceiling. We set up air dryers and dehumidifiers in the kitchen. Upstairs, we took moisture readings in the bathrooms, removed two toilets and the flooring surrounding them. We then set up drying equipment in both bathrooms. The garage ceiling had some damage as well so we cut out part of the ceiling, removed insulation, and set up air dryers and dehumidifiers. We billed the homeowners insurance company for the work, saving them thousands in out of pocket expenses.

Team members on this project:

Judy F, PJ R,

Photos & Videos:

Sewage leak in the kitchen
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Sewage leak in the kitchen
Sewage leak in the kitchen from upstairs bath
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Sewage leak in the kitchen from upstairs bath
Protecting the homeowners floors
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Protecting the homeowners floors
Hallway going into the kitchen
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Hallway going into the kitchen
Tarping off the kitchen
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Tarping off the kitchen
Tarping off the kitchen before we remove the ceiling and insulation
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Tarping off the kitchen before we remove the ceiling and insulation
Drying out the ceiling with air dryers and dehumidifiers
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Drying out the ceiling with air dryers and dehumidifiers
Moisture reading the the bathroom
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Moisture reading the the bathroom
Removed toilet and flooring where the sewage leaked
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Removed toilet and flooring where the sewage leaked
Drying out the floor
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Drying out the floor
Master bath toilet
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Master bath toilet
Drying out the master bath
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Drying out the master bath
Toilet leak in master bath
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Toilet leak in master bath
Garage ceiling affected by sewage leak
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Garage ceiling affected by sewage leak
Drying out the garage ceiling
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Drying out the garage ceiling
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